Showing posts with label crashed. Show all posts
Showing posts with label crashed. Show all posts

Tuesday, October 30, 2007

Um...Where'd My Bank Go?

It was odd enough that my banking website didn't load--no "Under Construction" sign, no "We're having problems, come back later." Just a "UCCU-who?" from Firefox.

But when calls to any of their half-dozen numbers returned the same message, "All sockets are busy, try later," I started wondering. This is, you know, like, my BANK. It has all my money in it! Do my debit cards still work? Should I start looking up the details of the FDIC insurance?

Since I already had errands to run in that part of town, I swung by and asked what was up. Apparently they hadn't been robbed or gone out of business or had a run on the bank, just all their computerized systems were down.

Two questions come to mind:

1. Is there no backup system in place? A bank seems like a pretty critical place to have not working.

2. Why are ALL their systems (phone AND computer) on the same network? You'd think a bank would understand the concept of "not having all your eggs in one basket."

Anyway, we'll see how long it takes to get working again...